Veeam: Upgrade issue – Warning 1327.Invalid Drive D:\

//Veeam: Upgrade issue – Warning 1327.Invalid Drive D:\

Veeam: Upgrade issue – Warning 1327.Invalid Drive D:\

Today when we try to update one of our Veeam v8 to v9, we get this issue and the upgrade failed.

 

Checking the logs(C:\ProgramData\Veeam\Setup\Temp\CatalogSetup.log) from the upgrade I see that this is related to VBRCatalog that is/was pointing to this drive that no longer exists.

“MSI (s) (2C:9C)

[22:04:17:969]: Note: 1: 2318 2:
MSI (s) (2C:9C) [22:04:17:969]: Executing op: FolderRemove(Folder=D:\VBRCatalog,Foreign=0)
MSI (s) (2C:9C) [22:04:17:969]: Note: 1: 1327 2: D:\
Warning 1327.Invalid Drive: D:\”

So we need to fix the catalog issue, before restart the upgrade.

To fix this issue, we need to change the registry where the VBRCatalog is set. To do this we do the following tasks:

1. Stop the Veeam Services

2. Check the permissions that are set on the folder

3. Unshare the folder and move it to a new location

4. Now share the folder and reset the permissions

5. Then navigate to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup Catalog

Find the string called CatalogPath, right-click it and choose modify

Under Value Data, edit the field to display the new location

Example: c:\VBRCatalog\ (be aware that you should choose a Disks with space to allocate and grow of the VBRCatalog). In our case I create a new folder in the drive F:\VBRCatalog and then changed the registry with the path F:\VBRCatalog.

6. Restart the services mentioned above(should be Veeam Backup Service, but also Veeam Backup Catalog Data Service because is not in the start state because of this issue)

You can check the here the Veeam KB1453 how to change the VBRCatolog.

Next, try the upgrade again and it should pass this issue.

Note: Share this article, if you think is worth sharing.

Share this:

Like this:

Like Loading...
By | 2017-12-30T02:50:12+01:00 March 14th, 2016|Backups|2 Comments

About the Author:

I am over 20 years’ experience in the IT industry. Working with Virtualization for more than 10 years (mainly VMware). I am an MCP, VCP6.5-DCV, VMware vSAN Specialist, Veeam Vanguard 2018/2019, vExpert vSAN 2018/2019 and vExpert for the last 4 years. Specialties are Virtualization, Storage, and Virtual Backups. I am working for Elits a Swedish consulting company and allocated to a Swedish multinational networking and telecommunications company as a Teach Lead and acting as a Senior ICT Infrastructure Engineer. I am a blogger and owner of the blog ProVirtualzone.com

2 Comments

  1. Danh Tran 19/01/2017 at 21:26 - Reply

    There’s no ‘HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup Catalog’ sub-folder in my Windows 10 Enterprise (joined domain). Is there a way to manually remove the Console v9 so I can upgrade to v9.5? thanks.

    • Luciano Patrao 22/01/2017 at 21:09 - Reply

      Hi Danh,

      We should and need to have the Veeam Backup Catalog. This is what hold the jobs and backups repository information. Do you have your Veeam Enterprise Manager install in the same machine?

Leave a Reply

%d bloggers like this: