VMware earlier this month has extended the VMware End General Support for Sphere 6.7 until October 15, 2022. vSphere 6.7 had End General Support on Nov 15, 2021, that now has been extended.
With this extend VMware is giving customers more time to upgrade from 6.5 to 6.7 since many customers still use 6.5 version.
vSphere 6.5 EoGS is still on Nov 15, 2021.
vSphere versions of End of General Support.
- vSphere 6.0 – March 12, 2020
- vSphere 6.5 – Nov 15, 2021
- vSphere 6.7 – October 15, 2022 (previous Nov 15, 2021)
What is General Support?
General Support is support where VMware offers maintenance updates and upgrades, bug and security fixes, and technical assistance as per the Support and Subscription Terms and Conditions.
Meaning that when the General Support is active you have all the updates and bug fixes and also technical assistance in a support and severity level that can go up to 1.
vSphere versions End of Technical Guidance.
- vSphere 6.0 – March 12, 2022
- vSphere 6.5 – Nov 15, 2023
- vSphere 6.7 – Nov 15, 2023
What is Technical Guidance?
Technical Guidance, if available, is provided from the end of the General Support phase and lasts for a fixed duration.
Meaning that VMware will still self-help portal but telephone support is not provided. You will be able to open a support request online to receive support and workarounds for low-severity issues on supported configurations only. No Severity 1 calls, and no patches for any issues found to be a product defect, unless VMware launches any bug fix or a security patch for that specific version.
More information in the following sites:
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