/VMware ESXi/vCenter 5.0 and 5.1 reached End of General Support

VMware ESXi/vCenter 5.0 and 5.1 reached End of General Support

Yesterday 24 of August was the end of support for VMware ESXi/vCenter 5.0 and 5.1.

Check link for End of support of ESXi/vCenter HERE

It means that VMware will not provide more updates(bugs or security), but also VMware support.

“End of Support Life (EOSL)

A product has reached its end of support life when it is no longer generally supported by VMware. End of support life for a specific product is either end of General Support or end of Technical Guidance, if available for that specific product.”

You can still buy extend license support for 2 years. The price of Extended Support is $300,000 per product per year that will provide protection against security threats and Severity 1 bugs after a product reaches its published EOSL. This is a huge amount of money and is preferable to migrate to newer versions.

In this extend license support this is what is include:

Feature Description
New Security Patches Annual security patch. Includes catastrophic/critical security fixes only
New Bug Fixes Ability to create hot patches for Severity 1 issues only
File a Support Request Phone and Web
Workarounds for non-business critical issues Included
Self-help web-based support Included
Term Extended Support can be purchased up to two years past EOSL. It is purchased in one year increments
Included Products vSphere 5.0, vSphere 5.1, vSphere 5,5, vCloud Director 5.5, Horizon View 4.x, Horizon View 5.x, Horizon View 6.0, vCenter Site Recovery Manager 5.x
Maintenance Not Included
Server, Client, and Guest OS updates Not Included
Prerequisites All licenses must be covered by an active support contract through the end of the Extended Support Contract
Number of Support Requests Unlimited
Business Hours Business Hours will be according to the SnS Support contract (Basic or Production)
Limitations 3rd Party or Open Source software will not be upgraded during the extended period.


You can read more about VMware Support Policies HERE

So if you company did not yet migrated to newer versions, start working in your next migration. For migration, you may get some support from VMware to the newer versions, but if not, you know that your Virtual Environment is at risk.

Note: For the next life cycle products, check the list HERE

Hope this can help.

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By | 2017-12-30T02:50:07+01:00 August 25th, 2016|VMware Posts|0 Comments

About the Author:

I have over 20 years of experience in the IT industry. I have been working with Virtualization for more than 15 years (mainly VMware). I recently obtained certifications, including VCP DCV 2022, VCAP DCV Design 2023, and VCP Cloud 2023. Additionally, I have VCP6.5-DCV, VMware vSAN Specialist, vExpert vSAN, vExpert NSX, vExpert Cloud Provider for the last two years, and vExpert for the last 7 years and a old MCP. My specialties are Virtualization, Storage, and Virtual Backup. I am a Solutions Architect in the area VMware, Cloud and Backup / Storage. I am employed by ITQ, a VMware partner as a Senior Consultant. I am also a blogger and owner of the blog ProVirtualzone.com and recently book author.

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